To try and fix the problem, a call was made to the manufacturer who suggested taking it to the nearest service centre.

为了解决这个问题，我们打电话给制造商，他们要我们把发电机送往最近的服务中心。

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On hearing we were located on a beach in Sierra Leone the call operator said "we have a service centre in Puerto Rico. Is that close?"

听说我们是在塞拉利昂海滩上，接线员说，“我们在波多黎各有服务中心，离你们近吗？”

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The real problem arose when the service jobs also started to go abroad, when every other service company's call centre suddenly seemed to be based in Bangalore, in the middle of India, not Indiana.

当服务业也开始转移到国外，每个公司的客服电话中心似乎突然都安在了印度中部的班加罗尔，而不是印第安纳州的时候，真正的问题来了。

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First, the debt-collection business has begun to merge with the bigger customer-service call-centre industry.

ECONOMIST: America's debt-collection industry

The real problem arose when the service jobs also started to go abroad, when every other service company's call centre suddenly seemed to be based in Bangalore, in the middle of India, not Indiana.

ECONOMIST: s argue that offshoring is a win-win phenomenon

Nationwide said it may increase the 300 staff based there as they move to mainstream customer service and call centre operations.

BBC: Nationwide expected to shed 500 jobs in regional shake-up