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The personality trait of extroversion, agreeableness and openness has significant positive influence on action loyalty.
其余人格特质的高低程度对组织行为三项因素的影响皆不显著。
Customer satisfaction positive effect attitude loyalty and action loyalty, then, in the different state of satisfaction, various switching costs on customer loyalty have different effects.
在不同的满意状态下,三类转换成本对顾客忠诚度有着不同的影响作用。
Customer loyalty means the durability of customers' action, and it is very important for the enterprises to build up their corn competitiveness.
客户忠诚指客户行为的持续性,它对确立企业的核心竞争力具有重要影响。
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