没有一个高级管理委员会要寻求变化，培训本身也接受这种差不多就可以的表现方式。
There is no senior management commitment to making a change, and the culture itself accepts "ok performance."
公司还设有“Atento学院”培训计划，无论是高级管理层还是“业务专家”，各层次的员工均可参加。
The company also has the Atento Academy, a training program that involves all levels of employees, from executives to "business professionals."
罗森塔尔目前担任知言管理咨询公司（Communispond）首席执行官。 这是一家拥有32年历史的培训公司，主要业务是对高级管理人员进行沟通技巧培训。
Rosenthal is chief executive of Communispond, a 32-year-old coaching firm that teaches communications skills to executives.
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