在以顾客为导向的竞争时代，顾客满意度和服务质量的提高是企业寻求竞争优势的根本途径。

In the customer-centered times of competition, improving customer satisfaction and service quality is the basic way to increase the competitive advantage of firms.

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坚持诚信经营，以顾客需求为导向，我们致力为客户提供高品质有竞争力的商品和优质服务。

Uphold the integrity of management, customer demand-driven, we are committed to providing our customers with high-quality competitiveness of goods and services.

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此外，企业也可以通过改变人们眼中既定的产品或服务的功能导向开发新的顾客需求。

In additional, enterprises can change the existed function-orient of products or service to develop the customer demand.

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