在美国，许多大公司雇用或是升迁的考量，所看重的就是“软性技能”（soft skills），而不只是“硬性技能”（hard skills），也就是人们的应变能力，领导能力，团队精神，敬业精神，和品格。
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“编程和软件开发的硬性技能是我们很看重的，”霍斯讲道。柯蒂斯补充讲道，优秀的计算和分析能力正日益变得重要起来。
"Hard skills in programming and software development for us are really valuable," says Hawes. Curtis adds that being highly numerate and having good analytical skills is increasingly important.
戴姆·克莱尔想要把幼师及居家保姆必须按责授予学龄前孩童的69项硬性规定的技能减少至17项。
Dame Clare wants to cut to 17 the over-prescriptive list of 69 skills that nursery staff and childminders must impart to their charges before they toddle off to school.
性格是一个主观的东西，有经验的招聘人员从来不相信任何人自己写的性格，因为它不是一个硬性的东西，不象学历、技能。
Character is a subjective thing, experienced recruiters never believe that anyone has written their own personality, because it is not a rigid thing, not as academic, skills.
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