对于成熟的客户，客户与企业间已经形成较为稳定的合作关系，相互间信任感和忠诚度较高。

For mature customers, has been formed between customers and enterprises is relatively stable relations of cooperation, mutual trust and loyalty is higher.

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你们是好的伙伴关系。你俩在一起可以相互促进，共同提高。你能给蟹子需要的安全感，同样地，你也能从巨蟹座那里得到渴望的激情和忠诚。

Good partnership. You will enhance one another. You offer the Crab the necessary security and, in return, you receive the affection and loyalty you desire.

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作者认为，企业位于由利益相关者的相互关系构成的发散网络的中心，并且通过忠诚管理与相关者形成正向互动。

The author argues that the enterprise is the focus of the network of interrelationship of shareholders, and initiates the positive interaction with them by loyalty management.

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