The concept of e-loyalty was proposed at the beginning of 21 century, and the researches focusing on e-loyalty have been developing correspondingly since then.
电子忠诚度的概念在21世纪初网络经济兴起的鼎盛时期被提出,针对电子忠诚度的研究也蓬勃发展起来。
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电子忠诚度的概念在21世纪初网络经济兴起的鼎盛时期被提出，给电子商务的从业者一记重击。
The concept of e-loyalty was proposed at the beginning of 21 century, which gave a punch to manage.
CRM只有借助于电子商务，和电子商务进一步融合，才能真正发挥其提高客户忠诚度，为企业决策提供强有力支持，最终打造企业核心竞争力的功能。
And CRM can improve the customers' loyalty and give useful support for the enterprises to make a decision with the help of E-Business and integration.
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