“我们提供客户满意度保证已有很长时间”，她在向一位记者展示公司网站时说。

“We’ve had a customer satisfaction guarantee for a long time, ” she said, referring a reporter to the company Web site.

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上个月，小小爱因斯坦公司宣布新的退款——或“提升用户满意度保证”——但是没有提及律师们的要求。

Last month, Baby Einstein announced the new refunds - or "enhanced consumer satisfaction guarantee" - but made no mention of the lawyers' demands.

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我为在这样艰难的环境下能保证客人对我们豪华型酒店的高满意度评分而感到骄傲，也为我们新开的高星级酒店而激动无比。

We are proud that even in this difficult environment, we've maintained high guest satisfaction scores across our luxury brands and are thrilled that our new hotels are opening to high ratings.

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