顾客服务行业和呼叫中心的工作人员排第二，60%计划跳槽。金融业的人员以43%紧随其后。
Customer services and call centre workers follow close behind with 60 percent planning a new career, along with 43 percent of those in the finance industry.
小费起源于西方，并且在西方国家的服务行业很流行，顾客给为他们服务的人员小费，是非常正常的事。
The tip es from the west and prevails in the service industry of western countries. It is very mon that customers pay tips to the people who have provided service to them.
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