整个团队包括客户、开发人员、管理人员、质量专家、文档人员，和其他参与项目的所有人。

The whole team includes the customers, developers, managers, quality professionals, writers, and everyone else who is involved with the project.

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这些技术包括搜索引擎、推送技术、专家系统、群件、工作流程、文档管理和数据库等。

These include search engines, push technology, expert systems, groupware, workflow, document management and databases.

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