...绪失调(emotional dissonance)，说明情绪劳动者虽然已经达到组织规范情绪，却与个人内在感受不符；情绪偏离(emotional deviance)，则表示情绪劳动者不理会组织而表现不符组织期待的情绪规则。后两者为负面效应，也是工作倦怠(burnout)的来源。
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像怨恨、嫉妒、伤心和愤怒像这样未解的充满报复性的情绪可能让一个人的心态偏离，导致他们彻夜就成为罪犯。
Unresolved revengeful emotions like resentment, jealously, bitterness and rage can skew a person's frame of mind and result in them becoming a criminal overnight.
根据木村教授的理论，人类的笑声是以四个连续的情绪阶段产生的，首先是放松，然后偏离常态，接着自由地笑，最后是大笑。
In his theory, human laughter is produced in four successive emotional stages -- letting loose, then deviating from the norm, followed by freely laughing and then having the laughter overflow.
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