您如何可以度量业务过程和功能的性能或状态？
How can you measure the performance or state of the business processes and functions?
您学习了如何创建业务变量并将它们分配给策略。
You learned how to create business variables and assign them in policies.
您如何与业务环境中的其他人交流，对于获得所需的认可以实现流程更改来说，会产生举足轻重的影响。
How you communicate with others in the business environment can mean the difference in obtaining the acceptance you need to get process changes implemented.
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