同时构建了移动行业的顾客忠诚度模型并设计了相应的指标体系借以说明该系统的应用。
At the same time, the model of clients loyalty degree of mobile industrial has constructed and corresponding index system has been designed to explain the application of this system.
本文以淘宝为例，将提高网络顾客忠诚度的研究渗透到消费行为的各个阶段，通过分析各个阶段的影响因素，建立淘宝顾客忠诚度模型。
This paper takes the taobao for example, feeds the research of increasing network customer loyalty into each stage of consumer behavior.
这很重要，因为软件即服务模型依赖于忠诚度，基于顾客看到你每月收费不会退缩的主意。
This matters because the software-as-a-service (SaaS) model depends on loyalty, on the idea that customers won't flinch when they see your monthly charge.
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