上海世博会试运行期间使用情况表明该系统能够显著提高市容环卫中的 应急事件处理效率，有较好的实用性。

Application of the system in Shanghai Expo test period showed that it could significantly increase emergency event processing efficiency in city appearance and sanitation and had good practicability.

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他们可以执行实质的任务，贷给你资金，鼓励你，为你工作，帮你处理应急事件，为你的想法做宣传，甚至有时可以做你几小时的替身。

They can perform essential tasks, lend you money, encourage you, work for you, help you deal with an emergency, serve as a sounding board for your ideas, even fill in for you for a couple of hours.

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举例说，在美国西南航空公司 (Southwest Airlines)，管理者需训练行李处和登机口的员工，帮助他们掌握飞机晚点或其他应急事件发生时的处理方法。

Southwest Airlines' (LUV) managers, for example, train baggage and gate staff to know exactly what to do if planes are late or other problems arise.

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