英国最大的机场运营商BAA表示，在旅客对希思罗机场航班延误和安检排长队问题议论纷纷多达一年后，公司行政总裁将要离职。公司董事长已承诺对公司改组。

BAA, Britain's biggest airport operator, said its chief executive was going, after a year of grumbling from travellers about flight delays and security queues at Heathrow.

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然而，对TripIt和Traxos来说，最关键的问题仍然是如何让旅行者通过这些行程管理解决方案获得航班和酒店信息的详情。

However, one of the key issues for the TripIts and Traxos remains how travelers get their air and hotel booking details to the itinerary-management solution.

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以及两名使用偷来护照的乘客是如何登上这个航班的，人们对这个问题也引发了疑问。

There are also questions over how two passengers managed to board the ill-fated aircraft using stolen passports.

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