各项指标表明,再造后的网络运行指标及客户感知度提高明显。
The indicators show that after BPR, the network performance and customer perceptions improve significantly.
俄罗斯最大的商业零售银行正在开发一款内置测谎仪的ATM,测谎仪能感知客户声音中的精神紧张度。
Russia's biggest retail bank is developing an ATM with a built-in lie detector that senses emotionalstress in a customer's voice.
第二,从服务、质量和价值感知三方面入手设计问卷,对上海移动部分用户进行客户满意度问卷调查。
Second, the author makes a questionnaire about customer satisfaction to the clients of Shanghai Mobile Cummunication, which refers to three aspects, saying service, quality and perception of value.
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