customer initiated call
客户信息系统 customer information systems 客户启动呼叫 customer initiated call 客户交互作用软件 Customer Interaction Software ..
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要启动与客户的共同浏览会话,客户服务代表可以访问的一个页面必须有一种方法来监听进入的呼叫并发起这样的会话。
To start a co-browsing session with the customer, a page accessible by the customer service rep must have a way to listen for incoming calls and initiate such sessions.
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