com4.6 CRM营销的其他理念4.6.3 客户体验营销客户体验营销（Customer Experience Marketing）就是通过客户的真实体验， 来促进客户好感， 建立客户信任的一种营销手段。
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而且因为每个公司里的黑客们都已经有了充分的客户交流体验，我们对于网络营销的理解远超任何对手。
And since all the hackers had spent many hours talking to users, we understood online commerce way better than anyone else.
营销的未来，是一对一的客户体验。
本文在此基础上提出了将客户价值和艺术价值加以平衡的艺术品营销战略理念，强调艺术市场营销应该将艺术体验作为核心客户价值。
It proposes that art consumers should be seen as co-producers in the total art process and advocates that arts marketing should focus on the artistic experience as the core customer value.
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