他们的需求和品味正在不断地变化，因此酒店经营者若要建立真正的客户忠诚度，他们需要反思管理会员计划的方法。

Their demands and tastes are changing and hoteliers looking to create genuine loyalty need to rethink the way they approach their programs.

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以积极的态度对销售活动，如：开发新客户，介绍推广医院服务和会员计划，跟进客户的后续工作。

Positive attitude towards sales activities like: visiting and calling new customers, introducing hospital services and membership program, accurate follow-up to each customer.

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