图书馆应充分发挥自身优势，通过开展实时咨询服务为实现全民终身教育做出贡献。
The library should take the advantage of itself to contribute to public lifelong-learning education by develop live digital reference service.
目前网络信息咨询服务主要有：专门的咨询网站、异步咨询服务、实时交互服务和网络合作咨询等途径。
At present, the major services include special websites for consultation, asynchronous consultation, real-time interactive service and network cooperative consultation.
作为一种实时咨询模式，IM咨询是对传统咨询服务的一个补充，其对咨询馆员也提出了更高的要求。
As a timely reference mode, im service complements the traditional reference service, and sets stricter demands on the reference librarians.
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