2010年6月大学英语四级考试听力常用词汇总结 ... 13)Hardware store五金工具店 [Speakers：shop assistant and customer售货员和顾客] tool工具 scissors剪子 nail钉子 hammer锤子 steal ruler钢尺 drill钻 ...
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如当顾客发现货物有瑕疵而生气地要求退货时，老板和售货员往往用这一姿势表示道歉。
If customers find the goods they've purchased unsatisfactory and ask for a refund with anger, the boss and the shop assistant often use it to apologize.
外出时，应该让孩子练习和售货员和其他顾客说“你好”和“再见”。
Let your child practice his "hi's" and "bye-byes" on clerks and other shoppers on your outings.
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