在另一个针对呼叫中心员工的试验中，制定具体的目标减少了员工请病假的次数，工作安全性和效率都得到了提升。
In another study of call centre workers, specific goals reduced sick days and increased safety and performance.
他们说，呼叫中心员工的月薪为1.6万卢比（约合230美元），属中等水平，但奖金是这个数字的两倍或三倍，依业务额而定。
The monthly salary was average for call centers, 16,000 rupees (about $230), they said, but the bonuses were double or triple that, based on sales.
成衣制造商找不到足够的拥有基础文化水平的工人，旅馆和商店只能眼睁睁看着会说英语的员工被呼叫中心挖走。
Garment-makers cannot find enough workers with even the basic literacy they need. Hotels and shops see English-speaking staff lured away by call centres.
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