情商被定义为“能够管理自身情感以及自身与他人之间情感的能力，能够分辨出不同情感能力，能够运用基于不同情感的不同认识来做出相应情绪和行为反应的能力。”

Emotional Intelligence is defined as "the ability to monitor one's own and others' feelings and emotions, to discriminate among them and to use this information to guide one's thinking and actions."

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