With the development of Electronic-Commence,CRM(Customer Relationship Management)plays more and more important role in the enterprise’s management. This paper discusses the technology supporting CRM,and selectively introduces the application of CRM,then puts forward the comprehensive tendency between CRM and ERP.
随着电子商务的发展 ,客户关系管理 (CRM)的重要性越来越突出。
参考来源 - 电子商务环境下CRM的发展·2,447,543篇论文数据,部分数据来源于NoteExpress
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