When you forget about the "sale" and instead focus on listening to your customer and their problems, you earn trust.

等你真正忘记要去推销，而能够做到用心聆听客户的需求和问题，你就能获得客户的信任了。

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In the highest-performing e-commerce businesses mobile, social, globalization, cloud and legacy order management systems are all galvanized around that common goal: delight the customer and earn their trust.

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