Many Banks are shifting their focus from building new branch locations to using the Web as a way to develop new customer relationships and transaction processes.
许多银行正把他们重点从建立新的支行转到利用网站开发新的客户关系,完善交易流程。
Develop and maintain customer relationships, efficient dealing with complaints, enhancing customer satisfaction.
开发和维护客户关系,迅速处理客户投诉,提高客户的满意度。
Enterprises should develop and implement customer loyalty management strategy based on the four aspects in order to establish a long-term loyal relationships with their customers.
企业应该根据自身实际情况从这四个方面制定并实施顾客忠诚管理策略,以建立与顾客企业之间的长期忠诚关系。
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