But most markets are not like this: the decisions of rivals and customers matter.
但是,大多数市场不是如此:对手和客户的决定至关重要。
Nor will it do anything to counter the growing anger among customers of Oracle (and of SAP, for that matter) over how much they have to pay in maintenance fees, with so little in return.
也不会对平息甲骨文客户的怒火起到什么作用(就这一点而言,SAP同样如此),让这些顾客恼火的是,他们不得不为那些几乎没有任何回报的维护费用卖单。
"No matter who your customers are, we all share one common need -- the need to be heard," he says.
他说:“不管你的客户是谁,我们都有共同的需求,那就是倾诉的需求。”
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