It is not at all clear why the costs of serving a highly loyal customer should in principle be different from those of serving any other type of repeat customer.
为什么服务一个高度忠诚的顾客的成本原则上与服务其他类型的回头客的成本是不同的,这一点完全不清楚。
You and your customer should work together on a project checkpoints plan.
您与客户应该在项目检查点计划上合作。
The customer should be driven by business need, not arbitrary pressure from above.
客户应当由业务需求来驱动,而不是来自上司的武断压力。
A customer can go online and just submit an idea, say, "Dell should do the following."
客户可以上网,提交一个想法,例如说,戴尔应该这样做“
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