Pearson said the shop had misled him with a sign guaranteeing customer satisfaction.
皮尔逊说,洗衣店有招牌说保证顾客满意,误导了他。
By the in-depth analysis of the service process of 4s shop, the paper draws the conclusion: Implementing every link of service process plays a crucial role in improving customer satisfaction.
通过对4s店服务流程的详细分析,使得我们认识到通过认真执行服务流程的每个环节这一基本服务要求,对提高客户满意度起着十分关键的作用。
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