Online purchases are routinely followed up by a customer satisfaction survey.

网上购物之后通常会有一个客户满意度调查。

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The convenience of online banking appeals to the kind of customer banks most want to keep.

网上银行的便利吸引了银行最想留住的那类客户。

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Even when a retailer gets a customer to walk in the store, she can easily see if there's a better deal online or at another store nearby.

即使零售商让顾客走进商店，她也能很容易地看到网上或附近的商店是否有更好的交易。

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A customer can go online and just submit an idea, say, "Dell should do the following."

客户可以上网，提交一个想法，例如说，戴尔应该这样做“

斯坦福公开课 - 戴尔CEO-Michael.Dell谈创业和发展课程节选

Revenue per online-shopping customer: This refers to the average revenue from each Akamai online shopping customer.

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If anything, social media has increased the importance of building positive customer experiences online and off.

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Chatbots have already been used by some companies to provide customer support online via typed conversations.

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