A team of six in the corporate communications department monitors the feed until the last passenger has left the last airport each day, says Morgan Johnston, manager of corporate communications.
其企业沟通部门里有一个六人团队负责管理这些反馈,他们每天一直工作到最后一个乘客离开机场才结束,捷蓝航空企业沟通部经理Morgan Johnston说道。
Corporate communications has passed the Tweet onto the customer service department, which contacts the passenger to apologize for the inconvenience.
航空公司的企业沟通部门将Twitter的信息转给了客户服务中心,客服部门随后联系了这名客人并为给他带来不便道歉。
The Marketing Communications Department will release official statements and announcements on Brand, Corporate and the Hotel to the media, press and the general public.
公关部将负责对媒体、报界及公众发布有关饭店、品牌和集团方面的声明和消息。
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