abstract:A collaboration tool is something that helps people collaborate. The term is often used to mean collaborative software, but collaboration tools were being used before computers existed.
The company now sells software to manage call centers, and this year will launch a Facebook-like collaborationtool called Chatter to run alongside these offerings.
BrightIdea makes a collaborationtool for the enterprise, which cultivates idea sharing, allowing people to vote on their favorite ideas, and the best ones rise to the top.