I'm clear as to why you call it turnover tax.

我清楚为什么称它为流转税了。

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In the Philippines, Siemens says it has a 2.5% monthly turnover rate, compared with the 20% turnover it had in its India call center.

该公司表示，其菲律宾员工的月跳槽率为2.5%，而它在印度呼叫中心的员工流失率高达20%。

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Frontline turnover is one of the biggest headaches for call center managers.

对治理者来说，一线坐席辞职是最为头痛的标题。

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Even the best call-centre operators in India lose about half their employees each year (but then turnover in British call-centres is about 70%).

ECONOMIST: The place to be

"We spend at least 30% less on turnover-related training with Televerde employees compared to other call centers, " says Nina Simosko, a senior vice president at SAP.

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