be in charge of tracking and solving the transportation complaint determining the responsibility transportation company and dealing with the compensation in order to improve the transportation quality and reduce the complaint
负责运输投诉的跟踪和解决，确定运输公司的责任，处理赔偿，以提高运输质量，减少投诉
以上为机器翻译结果，长、整句建议使用 人工翻译 。