The study of speech acts has long been regarded as one of the central concerns of pragmatics, especially interlanguage pragmatics. The speech act of apology is one of them.
对言语行为的研究一直是语用学，尤其是语际语用学研究的热点之一，这其中也包括对道歉言语行为的研究。
Speech act refers to the act performed by means of utterances, for example, greeting, apology, request, verdict, promise and so on.
言语行为是人们通过话语的形式所实施的行为，即以言行事行为，比如，问候，道歉，请求，宣判和许诺等。
As a complex phenomenon of language, the speech act of apology is effected by multiple factors.
作为一种复杂的言语现象，致歉言语行为受到多方面因素的综合作用。
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