记录能力（ability to keep records） 4.人际关系能力（human relation skills） 5.
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ability to keep records
记录能力
以上为机器翻译结果，长、整句建议使用 人工翻译 。
Mr Green assured listeners that the UKBA would "get to grips" with bureaucracy, but agreed that the main problem was the agency's ability to keep records.
BBC: UK immigration control 'will get a grip'
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