并将CRM中关于客户关系的理念应用到数据仓库中,提出了如交叉销售、风险客户、客户流失等数据模型。
Furthermore, the concept of customer relationship in CRM is applied into data warehouse, and build the models of overlapped sales, risking customer and customer losing.
只有承担风险,雇员们才能提供高效的客户服务。
Taking risks is the only way employees can provide effective and efficient customer service.
创业时过分依赖某一个客户是有风险的。
Heavy reliance on one client is risky when you are building up a business.
The risk for that is you basically start to compete with every single one of your customers.
这样做的风险是,原来的客户都成了竞争对手。
They pay you money, we had a lot of very famous, very prominent customers, but all of a sudden, we started to compete with every one of them. It's quite risky.
他们付你钱,那时我们有许多有名的,重量级的客户,但突然间,客户变成了对手,这么做风险很大。
Insurers, just like mutual funds, are providing risk pooling for you.
保险公司和共同基金一样,为客户提供风险汇聚服务
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