邀请你的顾客参加你的问题解决和构思的产生是一种优势，而不是劣势。
Asking customers to participate in your problem-solving and idea generation is an act of courage, not of weakness.
问题解决了，顾客很满意。
The problem was settled to the satisfaction of the customers.
我给顾客冲了一杯咖啡，并请我的同事和顾客到我办公室，在那里我们把问题解决了。
I made the customer a cup of coffee and invited both my colleague and the client to my desk where we solved the problem together.
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