Victor Sower等人在JCAHO提出的医疗服务质量评价方法基础上提出了医院关键 质量评价法 ( KQCAH ),他们认为医院的服务质量可以从关心与尊重、效果与连续性、适宜性、信息、效率、饮食、第一印象、配送等8个方面进行评价。
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摘要：目的：评价服用华法林患者的抗凝治疗质量，为加强服用华法林患者的管理提供数据支持。
ABSTRACT: OBJECTIVE: to evaluate the quality of anticoagulant therapy in patients who took warfarin and provide data supporting for strengthening the management of these patients.
方法利用秩和比法对我院18个开展整体护理科室的各项护理质量进行综合评价。
Methods the quality control in holistic nursing in 18 departments of the hospital was evaluated by rank sum test.
评价VDT显示质量，主观评价法具有与作业绩效指标同样的价值。
Subjective evaluation method has the same validity as the performance index in assessing the quality of VDT display.
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