网上咨询服务是网络环境下图书馆信息服务纵深化的主要方式。
Online reference service is a major way to deepen library information service under network environment.
合作建设网上咨询服务平台是投入最小、见效最快的建设模式,上海图书馆网上联合知识导航站就是典范。
It is the most economic and the most effective method to construct a navigation site on Internet to work together with others.
通过对我国图书馆网上参考咨询服务的现状调查,指出目前存在的问题,并提出相应的对策。
This paper investigates the status-quo of online reference service of Chinese libraries, analyzes the existing problems and puts forward some countermeasures as well.
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