这些技术都可以用来为分散的用户提供IT支持,使用远程控制桌面实时查看和修复问题。
These techniques are also being used to provide it support for distributed users with remotely controlled desktops, to see and fix the problems in real time.
我每天都打电话到我在瑞典旧代管公司的技术支持台,每天他们都告诉我他们会查看并修复这个问题。
I called the support desk at my old hosting company here in Sweden each day. And each day they told me they would take a look at it and fix the problem.
使用此工具,IBM支持团队成员可以查看您的桌面并共同控制您的鼠标和键盘,帮您解决问题。
Using this tool, an IBM support team member can view your desktop and share control of your mouse and keyboard to get you on your way to a resolution.
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