西南航空公司、Zappos、万豪酒店、亚马逊等公司在客户服务方面获得良好的口碑,客户对产品忠诚认可,进而能获取长久的利润,也赢得了市场的份额。
Companies that score high on the customer service scoreboard, such as Southwest Airlines, Zappos, Marriott and Amazon.com, earn customer loyalty that translates into long-term profits and stock gains.
如果将此化作常态,你就会树立优质服务的口碑,改善人际关系,并赢得长久的尊重。
If you make a habit of doing this, you will build a reputation for excellent service that will enhance your relationships and earn respect in a lasting way.
以合理的价格、优质的服务赢得了众多消费群体的良好口碑。
With reasonable price, quality service to win the good public praise of many consumer groups.
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