肯德基、麦当劳和必胜客等连锁店正在制定新的客户服务标准，采用严格的员工培训和持续监控，以确保一线员工的友好服务态度。
Chains such as KFC, McDonald's and Pizza Hut are setting a new standard of customer service, using strict employee training and constant monitoring to ensure the friendliness of frontline staff.
反过来说，也可以通过组装这些服务的标准接口来构建新应用。
Conversely, new applications can be built by composing these services through their standardized interfaces.
虽然服务组件体系结构和业务对象的概念是新的，但是实现是以标准为基础的。
While the concepts of Service Component Architecture and Business Objects are new, the implementation is standards based.
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