而本系列中给出的技巧方法都是简单易掌握的，它们对提高面向服务的应用程序的设计水平大有帮助。
While the ideas presented in this series are simple, they can go a long way towards vastly improving the design of your service-oriented applications.
报告同时显示，营销人员常把忠诚度与折扣或免费产品和升级服务联系在一起，而不是提供更快、更好的服务或提高他们的客户处理技巧。
The study also reveals that marketers are mostly inducing loyalty with discounts or free products and premiums rather than quicker, better service or improved customer handling.
负责对下属员工进行定期业务培训，不断提高员工的业务素质和服务技巧。
Be responsible for providing regular business training to the subordinates, and constantly improve their professional quality and service skills.
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