一般而言，我们为不同任务提供了一个大致正确的评估，然后根据将每个任务所指定的人员的技能和经验增加或减少一定的百分比。
Traditionally, we have provided a single ballpark estimate for different tasks, and then added or removed some percentage depending upon the skill and experience of the person assigned to each task.
在设计新的自动评估解决方案时，我们需要完全理解构成索赔过程的现有技术和人员角色，特别是评估任务。
Before designing the new automated assessment solution, we need to fully understand the existing technology and staff roles that form the claims process, particularly the assessment tasks.
该系统在决定如何回应时评估多个因素，而且在许多情况下，我们在采取措施前要求报告人员提供更多的信息。
This system evaluates a number of factors when deciding how to respond and, in many cases, we require the reporter to provide additional information before we can take action.
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