对于大部分企业软件来说，全面的文档和用户入门指南算不上新鲜事物，只不过是一个标准流程。
For most enterprise software, comprehensive documentation and user adoption guides is nothing new. In fact, it's standard operating procedure.
在大部分现代企业中，IT资产(软硬件)，包括网络设备、服务器、系统软件和应用程序，对于保持业务持续运行很关键。
In the majority of modern enterprises, it assets (both hardware and software), including network devices, servers, system software, and applications, are critical to keeping the business running.
IT部门，扩展到很多业务和企业软件公司，对于用户有一种偏执。
IT departments, and by extension many business and enterprise software companies, have a monopoly on the user base.
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