检查下载中断频率的一种方法是与客户服务或技术支持代表进行一段聊天对话。
One way of checking how often the downloading has been interrupted is to use a chat conversation with a customer service or technical support representative.
IT界对帮助台和技术支持技能的需求持续走高，势头强劲，兼备深厚专业技能和雄厚客户服务功底的人才更是一将难求。
Help desk and technical support skills remain in strong demand, particularly for people who offer a blend of deep technical expertise and solid customer-service abilities, says Herrin.
当客户与客户服务或技术支持代表进行对话时，这种解决方案允许呼叫者了解正在使用的通信线路出现了什么问题。
It lets the caller know what is going on with the communication lines in use, while the chat conversation with a customer service or technical support representative was in progress.
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