现有业务流程的问题(如客户难点、高成本、计划问题等等)。
Problems with existing business processes (such as customer pain points, high costs, schedule issues, and so on).
在五月，花旗公布了一份三年期计划，其中包括砍掉部分业务，如抵押贷款和房地产业务，同时裁剪部分职位。
In May, Citigroup unveiled a three-year plan that included getting rid of more businesses, mortgages, real-estate operations and jobs.
为防止业务中断而采取的程序性措施，如安全检查、消防演练、安全意识培训及记录留存计划等。
Procedural Safeguards - Procedural measures taken to prevent a business disruption, such as safety inspections, fire drills, security awareness programs, records retention programs, etc.
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