将记录系统检测到客户生气的呼叫,用于后期的检查和分析。
Calls where the system detects an angry customer could be recorded for later review and analysis.
改进早期警报系统的质量:内部问题报告、客户电子邮件或呼叫中心谈话记录可以提供关于产品问题的重要信息。
Improve the quality of early warning systems: Internal problem reports, customer E-mail, or call center transcripts can yield important information about emerging product problems.
本发明公开了呼叫详细记录数据的存储方法、显示方法及系统,其中,所 述显示方法为获取用户输入的显示条件;
The invention discloses a storage method, a display method and a system of calling detailed record data, wherein, the display method is to acquire the display condition input by subscribers;
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