将你所有的想法都记录在纸上(或者是电子记事本中)——不要让他们在你的脑中漂浮，在不适当的时候出现在你的脑中，使你感到紧张，但是当你需要他们的时候你又忘记了。
Capture all your thoughts on paper (or digitally) - don't let them float around in your head, where they will surface at inappropriate times, stress you out and be forgotten when they are needed.
但是，脑海里开始回响起员工守则：保持礼貌，但是不要让顾客利用你，让他们明白是你在控制局面。
But the employee rules flooded into my mind: Remain polite, but do not let customers get the best of you. Let them know that you are in control.
应用推荐